Privacy Policy
Last updated: October 2026
Luxury Logistics International ("Company", "we", "our", or "us") respects your privacy and is committed to protecting the personal data of our clients, website visitors, and partners. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website or use our event coordination and travel concierge services.
1. INFORMATION WE COLLECT
To provide luxury concierge and event planning services, we may collect the following personal information:
- Contact Information: Full name, business title, email address, phone number, and billing/mailing address.
- Identification & Travel Data: Passport details, nationality, date of birth, and frequent flyer or loyalty numbers (necessary for flight, yacht, or private charter bookings).
- Event & Preference Data: Dietary preferences, personal requests, guest lists, schedule preferences, and event specifications.
- Payment Information: Billing addresses and transaction records. (Credit card and digital payments are processed directly via secure, PCI-compliant third-party payment gateways and are never stored directly on our servers).
- Website Usage Data: IP addresses, browser types, operating systems, referring URLs, and pages viewed, gathered via standard cookies and analytics tools.
2. HOW WE USE YOUR INFORMATION
We process your personal information for the following legitimate business purposes:
- Delivering and managing bespoke itineraries, luxury accommodations, charters, and event coordination.
- Processing invoices, retainers, and supplier payments.
- Communicating with you regarding inquiries, schedule updates, or urgent travel changes.
- Complying with statutory, legal, and international customs/tax obligations.
- Improving our website design, service offerings, and client experience.
3. SHARING OF INFORMATION
We do not sell, rent, or trade your personal information to third parties. We share data strictly on a need-to-know basis with:
- Service Providers & Vendors: Luxury hotels, private jet/yacht operators, transport services, caterers, and venues necessary to execute your bookings.
- Operational Contractors: Technology platforms, secure cloud hosting providers, and payment processors who assist our daily business operations under confidentiality obligations.
- Legal & Regulatory Authorities: When required by law, subpoena, customs authorities, or border control agencies.
4. INTERNATIONAL DATA TRANSFERS
Given the cross-border nature of international travel and logistics, your information may be transferred to and processed by suppliers in countries outside your residence. We take appropriate measures to ensure your data remains protected in accordance with this policy and international standards (including GDPR principles where applicable).
5. DATA RETENTION AND SECURITY
We implement standard technical and organizational security measures to protect your personal data against unauthorized access, loss, or alteration. We retain personal data only for as long as necessary to fulfill the operational purpose of your booking or event and to satisfy legal, accounting, and reporting obligations.
6. YOUR PRIVACY RIGHTS
Depending on your jurisdiction (such as under the GDPR or CCPA/CPRA), you may have the following rights regarding your personal data:
- The right to access, inspect, or receive a copy of your personal data.
- The right to rectify inaccurate or incomplete details.
- The right to request deletion ("Right to be Forgotten") where retention is no longer legally mandated.
- The right to withdraw consent for direct marketing communications at any time.
To exercise any of these rights, please contact our data team at the email below.
7. COOKIES AND TRACKING TECHNOLOGIES
Our website uses essential cookies for site functionality, as well as optional analytics cookies to help us evaluate website traffic. You can adjust your browser settings or use our site cookie banner to reject non-essential cookies.
8. CONTACT US
If you have any questions, requests, or concerns regarding this Privacy Policy or your data, please contact:
Luxury Logistics International
Attention: Privacy & Data Protection
16192 Coastal Highway
Lewes, DE 19958